npower Juice is our clean, green electricity product.
If you have a query, our frequently asked questions may help.
Landlines: 0800 073 3000*
Mobiles: 0330 100 3000*
Mon-Fri 8.00am to 8.00pm
Sat 8.00am to 6.00pm
You can send an email to our customer service address:
juice@npower.com
You can also write to us at:
PO Box 94
Peterlee
SR8 2XY
npower Juice sales
0800 316 3370
Mon-Fri 8.00am to 8.00pm
Sat 9.00am to 1.00pm
You can find out how much you can save and switch online
* Phone calls: Calling us on the 0800 number above is normally free when you call from a landline but charges may vary if you use a mobile. Calling us on an 0330 number will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get ‘inclusive minutes' with your package, calls on an 0330 number will be part of these.
Why not switch to paperless bills for a greener more convenient way to manage your account.