npower Juice contacts

Contact our Customer Services team

npower Juice is our clean, green electricity product.

Frequently asked questions

If you have a query, our frequently asked questions may help.

Telephone

Landlines: 0800 073 3000*
Mobiles: 0330 100 3000*
Mon-Fri 8.00am to 8.00pm
Sat 8.00am to 6.00pm

Email

You can send an email to our customer service address:
juice@npower.com

Post

You can also write to us at:

PO Box 94
Peterlee
SR8 2XY

Sales

npower Juice sales
0800 316 3370
Mon-Fri 8.00am to 8.00pm
Sat 9.00am to 1.00pm

You can find out how much you can save and switch online

* Phone calls: Calling us on the 0800 number above is normally free when you call from a landline but charges may vary if you use a mobile. Calling us on an 0330 number will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get ‘inclusive minutes' with your package, calls on an 0330 number will be part of these.

 

Quick online payment

Save yourself time by paying online!

 

View your bills online

Why not switch to paperless bills for a greener more convenient way to manage your account.