Saving energy

Advice and support

We have specially trained staff who can offer free impartial advice on ways to save energy and cut your energy bills. In certain areas we can also arrange for an Energy Services Representative to visit your home and recommend ways of saving energy and money.

Energy Efficiency Helpline

Call free on 0800 02 22 20† to speak to one of our trained advisers.

The service is available from Monday to Friday (8am until 6pm) and Saturday (9am until 5pm).

You can also contact the Energy Efficiency Helpline by email: energy.efficiency@npower.com.

Alternatively, you can contact the team by post at:

Energy Efficiency
npower
FREEPOST RRJA XZBS HAER
Tio 2
Tees House, Traynor Way
Off Shotton Lane
Peterlee
County Durham
SR8 2RU

Useful Information

The following PDF documents contain information about how you could save energy and money

† Telephone calls may be monitored and recorded for training purposes.

 

Insulation offers

Click here to apply for great value insulation offers. It could even be FREE!