Safety and Emergencies

Valuable tips and information for our customers

It’s not only electrical faults that start fires, human error is often to blame. Whether it’s a badly wired plug or an iron left on – we all need to take more care.

Emergency contacts

Quick links to Emergency contact numbers

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Electrical safety

Some helpful tips on how to stay safe around electricity

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Powercut advice

How to be prepared for and what to do in the event of a power cut

Find out more here >

Gas safety

Some helpful tips on how to stay safe around gas

Find out more here >

Carbon monoxide safety

How to stay safe and recognise the signs of potential carbon monoxide poisoning

Find out more here >

 

Smell gas?

Call 0800 111 999 immediately

DON'T smoke
DON'T use naked flames
DON'T turn electric switches on or off
DO turn off the gas supply at the meter
DO open doors and windows