Electricity distributors
Helpful information
Your local electricity distribution company is responsible for the power supply in your area and they look after the wires and cables that connect your home or business to the National Grid. Your electricity is supplied through these wires and cables by npower.
If you lose your electricity supply and the power cut affects other houses or businesses in your area, you should contact your local distribution company. You can use the two digits at the bottom left of your supply number (which you’ll find on your electricity bill) to help you find the number to call from the list below.
Powerloss helpline numbers
| Distribution Business |
MPID |
Short Code |
Emergency Powerloss Numbers |
| Eastern Power Networks plc |
EELC |
10 |
0800 783 8838 |
| Central Networks East Plc |
EMEB |
11 |
0800 056 8090 |
| London Power Networks plc |
LOND |
12 |
0800 028 0247 |
| SP Manweb plc |
MANW |
13 |
0845 272 2424 |
| Central Networks West Plc |
MIDE |
14 |
0800 328 1111 |
| Northern Electric Distribution Ltd |
NEDL |
15 |
0800 668 877 |
| Electricity North West Limited |
NORW |
16 |
0800 195 4141 |
| Scottish Hydro Electric Power Distribution plc (North of Scotland) |
HYDE |
17 |
0800 300 999 |
| SP Distribution Ltd |
SPOW |
18 |
0845 272 7999 |
| South Eastern Power Networks plc |
SEEB |
19 |
0800 783 8866 |
| Southern Electric Power Distribution plc (South of England) |
SOUT |
20 |
0800 072 7282 |
| Western Power Distribution (South Wales) plc |
SWAE |
21 |
0800 052 0400 |
| Western Power Distribution (South West) plc |
SWEB |
22 |
0800 365 900 |
| Yorkshire Electricity Distribution Ltd |
YEDL |
23 |
0800 375 675 |
| Independent Power Networks Limited |
IPNL |
24 |
0800 013 0849 |
| ESP Electricity Limited |
LENG |
25 |
0800 731 6945 |
| Energetics |
GUCL |
26 |
0800 804 8688 |
| The Electric Network Company Ltd |
ETCL |
27 |
0800 032 6990 |
| UK Power Networks (IDNO) Ltd |
EDFI |
28 |
0800 717 2012 |
Calls may be monitored and/or recorded for security, quality or training purposes, depending on the provider concerned. Calls from BT landlines to numbers beginning with 0800 or 0845 may be free. The price of calls may vary with other operators and calls from mobiles may be considerably higher. Please check with your operator for exact charges
