Contact customer services

Choose from the options to contact our customer service team

Contact us by phone
Why don't you give our dedicated team a call right now. Lines are open Mon - Fri 8am - 8pm, Sat 8am - 6pm.

Contact us online
Ask us about your account, bills, budget scheme, meter readings, technical and general account queries using our online form.

Complaints
Unhappy? Please give us the opportunity to put it right.

Other ways to contact us

Other useful contacts

 

£100 annual discount*

To receive your full £100 discount, take both fuels, paying by Direct Debit throughout the year.

 

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