Help & advice...
If you require general energy efficiency and/or benefits advice, the following organisations may be able to help you:
For free advice on how to save money and energy and improve the comfort of your home call npower's Energy Efficiency Helpline free on 0800 022 220* (8am to 6pm Monday to Friday and 9am to 12pm Saturday).
Energy Savings Trust Advice Centre can offer independent advice on wise energy use, as well as information about energy saving or incentive schemes and programmes from the Energy Saving Trust. Call free on 0800 512 012*
The Winter Warmth Advice Line from Keep Warm, Keep Well also offers advice. Call 0800 085 7000* (8am to 8pm Monday to Friday, October to March only) for help and a free booklet.
The Pensions Service has introduced Pension Credits, which replaces the Minimum Income Guarantee. To apply call free on 0800 991 234*
For general enquiries about Attendance Allowance and Disability Living Allowance telephone 08457 123 456*.
For confidential advice and information for people with disabilities, and their carers and representatives, about social security benefits and how to claim them, telephone the Benefit Enquiry Line 0800 88 22 00*
If you think you may be eligible to claim other benefits contact your local Citizens Advice Bureau or Jobcentre Plus who will be able to give you further advice.
Winter Fuel Payments are generally £200 per household, occupants aged 60 or over but an additional £100 is paid to households that include someone aged 80 or over. To find out if you qualify call the Winter Fuel Payment helpline 08459 151 515* Mon Fri - 8.30am-4.30pm
*Calls may be recorded and monitored for training & security purpose.
"Without the help of Health Through Warmth we could still be in a situation where we have no hot water in the family home. We have to be extremely careful with Jessie's condition. It's vital that we keep her strong and in good health so that treatment is effective.
Thanks to the help we've received from Health Through Warmth this is no longer an issue for us".