Electricity helpline: 0845 166 3360
Gas helpline: 0845 166 3320
Theft of electricity - If you have information on a suspected theft of electricity, please call: 0845 166 3360
Small business sales: 0845 071 0613
Got a larger business?
Electricity helpline: 0845 070 9494
We may monitor and/or record calls for security, quality or training purposes. The cost of calls to 0800 numbers from landlines may be free. The cost of calls to 0845 numbers from landlines will vary and the cost of calls to 0800 and 0845 are likely to be considerably higher when calling from mobiles. Please check with your operator for exact charges.