New connections

Our extensive experience helps us understand your new connection needs. We will provide competitive supply agreements and timely installation of metering to satisfy these needs.

npower are not restricted by regional boundaries; we can provide an excellent, swift service no matter where you are in the country or what kind of supply needs to be installed in your premises.

Traditionally, only customers with half hourly metering equipment have been able to benefit from consistently accurate meter readings. Now, thanks to smartmeter, npower's new automated meter reading solution, more customers can enjoy this level of information.

Encompass from npower business is a new monitoring & targeting tool that provides all the energy management info you are likely to need. Want to find out more?

Find out how Encompass could help you

The attached charts illustrate the full processes for setting up a new electricity connection or new gas connection.

New electricity connection (PDF, 126KB)

New gas connection (PDF, 161KB)

For residential connections please call our dedicated team on 0800 197 8216 or 0330 100 8816 from a mobile (view call charges).