For our customers
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Small business services
Cut up to 20% off your bill
Simply by managing your energy use. We have a range of advice, tools and support available that could help you reduce your energy costs.
Our response to Ofgem
In October, the energy regulator Ofgem wrote an open letter to all energy suppliers asking them to carry out an independent assessment into their complaints resolution processes across domestic and micro business customers.
The findings from the assessment are now available – and some of the steps we already have in place to improve the way we handle complaints.
Consultants and Brokers
At npower we recognise the important contribution that consultants and brokers make in the market place and seek to work together with them as energy partners.
Understanding credit risk
We have created a guide to help businesses better understand Credit Risk, how it is calculated and how we can work with your business to mitigate it.